Last Updated: [12/02/2026]

Welcome to FoodieLift. These Terms and Conditions govern your use of our website, mobile application, and services. By using FoodieLift, you agree to comply with these terms.

If you do not agree with these terms, please do not use our services.

1. About FoodieLift

FoodieLift is an online platform that connects customers with restaurants, grocery stores, and vendors for ordering and delivery services. FoodieLift acts as an intermediary between customers and vendors.

2. User Eligibility

By using our services, you confirm that:

You are at least 18 years old or using the service under supervision.

You provide accurate and complete information.

You will not misuse the platform.

We reserve the right to suspend accounts for false information or misuse.

3. Orders and Payments

All orders placed through FoodieLift are subject to acceptance by the vendor.

Prices and availability of items may change without prior notice.

Payment must be completed before order processing unless Cash on Delivery is available.

FoodieLift is not responsible for pricing errors by vendors.

4. Delivery Policy

Delivery time is estimated and may vary due to traffic, weather, or operational conditions.

Customers must provide accurate delivery details.

Delivery charges and platform fees may apply.

If a customer is unavailable at delivery, the order may be cancelled without refund.

5. Cancellation and Refunds

Orders can be cancelled only before preparation begins.

Once an order is prepared or dispatched, cancellation may not be possible.

Refunds, if applicable, will be processed as per our Refund Policy.

FoodieLift reserves the right to approve or reject refund requests.

6. Vendor Responsibility

Vendors are responsible for food quality, hygiene, and preparation.

FoodieLift does not guarantee the quality of food provided by vendors.

Any complaints regarding food quality should be reported to support.

7. Platform Usage Rules

Users agree not to:

Use the platform for illegal purposes

Interfere with website functionality

Attempt unauthorized access

Post harmful or misleading information

Violation may result in account suspension.

8. Limitation of Liability

FoodieLift shall not be liable for:

Food quality issues from vendors

Delivery delays beyond control

Indirect or incidental damages

Service interruptions or technical errors

Our liability is limited to the value of the order placed.

9. Intellectual Property

All content on FoodieLift, including logo, design, text, and software, is the property of FoodieLift and may not be used without permission.

10. Third-Party Services

We may use third-party services such as payment gateways and delivery partners. Their services are governed by their own terms.

11. Modification of Terms

FoodieLift may update these Terms at any time. Continued use of the platform after changes indicates acceptance of updated terms.

12. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of Rajasthan courts.

13. Contact Information

For questions regarding these Terms, contact:

Email: support@foodielift.com

Phone: +91 82790 60691

Address: Khairthal, Khairthal-Tijara, Rajasthan – 301404, India